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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Purchase Invoice Appro...
Small and medium business | Business Central, N...
Suggested Answer

Purchase Invoice Approval Workflow - approval error

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Posted on by DJT_699 39

Hi.

Purchase Invoice Approval Workflow has been configured and setup with a User ID and Approver and a Purchase Limit of 2000

pastedimage1674144879441v5.png

pastedimage1674144774848v2.png

Condition

pastedimage1674144841926v3.png

Response

pastedimage1674144862731v4.png

However, when the user enters a Purchase Invoice for less than 2000, they are still being prompted with the below.

pastedimage1674144949317v6.png

Has anyone encountered this issue and suggest where to modify the workflow in order to resolve?

Any assistance is greatly appreciated.

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,613 on at

    when you activate workflow then user always should use Send Approval Request. If the request in the limit of user it get auto approve and release immediately.  Can you please try it and let us know?

  • Manthan Thesiya Profile Picture
    Manthan Thesiya 59 on at

    Yes, 

    may be you are directly using Release action.

    You need to use send Approval request Action. it will auto change status to release.

    Don't forget to help the community by verifying the answer if your question has been answered.
    It will let others know that the topic has verified answer.

  • DJT_699 Profile Picture
    DJT_699 39 on at

    Hi Manthan.

    Appreciate your advice. I found that changing the Approver Limit Type in the WF Response to First Qualified Approver resolved the issue.

    pastedimage1674220200292v1.png

  • DJT_699 Profile Picture
    DJT_699 39 on at

    Thanks MahGah for your advice. Please refer to my response to Manthan as this resolved the issue. No conditions were used.

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