Hi - Hoping someone may be able to provide some insight or had a similar experience. Using D365 Finance and Operations and using the DRA to manage label printing.
We had a large quantity of old License Plate labels print out of one of our label printers. It was the correct printer based on the routing, but some of these labels were several months old. Users who reported the issue, were not actively working in the application or handheld, but this certainly could of been due to the actions of someone in another location.
Any background process that could have caused this? Any action a user could take to make this happen? From what I have seen with the label reprints, it is done in very small quantities, typically 1 in our case, but maybe there is way to batch print many old labels at one time?
Any help would be appreciated.