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Universal Search Function in 2013 and Global Search in 2015

Posted on by Microsoft Employee

Does anyone know if Universal Search Function in 2013 and Global Search in 2015 are the same thing? Why does it not appear in my CRM tool bar? CRM-Global-Search.JPG

This video shows exactly where this global search function is suppose to be but it isn't there for me. Is this a customization field that I need to create or is it just hidden? 

I would greatly appreciate any help. Thank you!

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  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 50,177 on at
    RE: Universal Search Function in 2013 and Global Search in 2015

    Hi,

    Global Search is a feature of CRM 2015 - but perhaps you have Universal Search from Sonoma - www.sonomapartners.com/.../universalsearch2013 which is not the same!

    Thanks,

    Scott

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