Skip to main content



No record found.

Dynamics 365 Community / Forums / Commerce forum / How to print gift card...
Commerce forum

How to print gift card balance to customer's receipt

Posted on by 20


We have tried to print a gift card balance to customer's receipt. It should be printed in two cases: when a customer buys a gift card issued amount should be printed and when a customer pays with a gift card it's remaining balance should be printed. 

Gift cards have been created correctly and they have balance. I added to the receipts header objects Gift card balance, Gift card issue date , Gift card expiration date and Gift card issue amount but no dates or sums are shown on the receipt. How to solve this problem?



  • Kati Leikas Profile Picture
    Kati Leikas 20 on at
    RE: How to print gift card balance to customer's receipt

    Hi Judy,

    Thank you very much.

    Best Regards


  • Verified answer
    huijij Profile Picture
    huijij 19,803 on at
    RE: How to print gift card balance to customer's receipt

    Hi Kati,

    Please check the MS document to check if it helps:

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .


André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 288,459 Super User

Martin Dráb Profile Picture

Martin Dráb 225,783 Super User

nmaenpaa Profile Picture

nmaenpaa 101,148


Featured topics

Product updates

Dynamics 365 release plans