Re: Re: Re: GL entry upload from Integration Manager
This might be tricky to diagnose but I suspect that you might have an issue with your Sources and/or the relationship between them. First, check to make sure that your Header Source returns 1 record for each journal entry you want to create. The Header Source must include a key; JE number, Reference, etc. on which you can group the records in your Detail Source. In the General Journal Destination Mapping any fields mapped to a Source Field must be mapped to a field in the Header Source. Then, check to make sure that the records in your Detail Source balance for each key value. Your Detail Source must include the same key column(s). When using Positive and Negative Amounts in your source, the sum of the amounts for each key must equal 0. Finally, make sure that the relationship between the Header and Detail is based on the key column(s).
If you don't identify the root cause of the problem you're welcome to send me screenshots of each source preview, the query relationships, and the destination mapping. Maybe I can spot the source of the problem for you.