I AM FORMATTING A NEW GP INVOICE, AND PICKING A "SHIPTO" ADDRESS, DOESN'T FILL IN THE SHIPTO FIELD CORRECTLY ON THE INVOICE. IT'S FILLING IN THE SAME ADDRESS AS THE "SOLD TO" FIELD. WHY IS THIS HAPPENING AND HOW DO I FIX IT? GILLESPIE4@Q.COM.
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Hey Robster,
Do you have a shipping method selected? I know in some cases, such as tax, you may require a shipping method so the system can determine where to get information from. For example, if the shipping method is Pickup you may want the ship to information to print your company address because the customer is coming to you location to get the product, or delivery because you are sending it to the customers site. This would be something simple that you can check. Hope this helps.
It's the SOP Blank Invoice Form, printed in Standard Format. The logo doesn't show, nor does the correct ShipTo address.
Robster
That helps.
If you have other customizations on this report you need to make sure that you activate the modified report in security.
Go to Tools > setup > system > Alternate/modified forms and reports
Select the ID (default)
Product: Microsoft Dynamics GP
Type: Modified Reports
Series: Sales
Expand the SOP Blank Invoice form line and make sure that Microsoft Dynamics GP (modified) is marked.
Click on Save
Now, the out of the box SOP blank invoice form prints both the bill to and ship to addresses, you don't need to modify anything
Verify that you do have a different ship to address by selecting the invoice, the opening the Sales Customer Detail Entry window (blue arrow pointing right on the customer id line)
In this window there is a bill to address to be selected and a ship to address id field.
You can toggle the display between the bill to and ship to address id
The form is the SOP Blank Invoice form. When I hit Modify on the print-screen form, it goes back to Customizer, and directly into the reports, and the logo shows up. So, the correct form is printing. The GP system isn't seeing the modifications.
Robster
There are several different forms that can be used for invoices in SOP and different ones if you use the old Invoicing module. If you print the invoice to screen, you will see its name at the top of the window.
Let me know what the name of the invoice is then I can look at the logic in the report.
The ShipTo address is picked at the invoice header line. I should not have to pick it "line-by-line". Maybe I'm not understanding what is meant by "clicking" the ShipTo information line-by-line. Thoughts?
I am modifying the standard report template. It's the standard invoice format. Is this enough information?
Hi Robster
We are going to need a bit more information from you.
Which invoice form are you using? Are you modifying a GP standard report or a Word template?
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