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I now have a few issues that I need resolved and I'm hoping someone can help me out.
1-Under the Inventory tab my Unavailable is a negative number, but there are no orders associated with it. So under the details tab it is blank. I need to fix this as it affects my inventory and reports. I need it set back to 0.
2-When the staff add a shipping fee on an order each time you access the order the shipping keeps increasing. When you finally pick up the order and complete it the total is correct and the customer is charged the correct amount but the receipt may say $60 for shipping when it was only $10.
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1) You can click the detail button next to the unavailable amount and see more information. I think maybe one of your inventory locations has a problem. You can edit the inventory in locations under this detail window , third tab.
2) How are you storing the transaction, I havent seen this happen before, I just tried layaways and quotes, I cant get the POS view to do this in POS 2009 SP1.
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