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Small and medium business | Business Central, N...
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Webhook subscription

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Posted on by 60

Hi,

I have successfully registered a webhook subscription against the customers entity using a Business Central on-premise implementation.

The following article has been followed - https://docs.microsoft.com/en-us/dynamics-nav/fin-graph/dynamics_subscriptions

The registration process has been completed successfully including the handshake.

The output is below. I have obviously removed sensitive data, but the output was successful.

{
"@odata.context": "">our_url/.../$metadata
"@odata.etag": "W/\"XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX\"",
"subscriptionId": "XXXXXXXXXXXXXX",
"notificationUrl": "">XXXXXXXXXXXX/.../XXXXXXXXXXXXXXX",
"resource": "api/v1.0/companies(XXXXXXXXXXXXXXXXX)/customers",
"userId": "XXXXXXXXXXXXXXXXXXX",
"lastModifiedDateTime": "2019-11-07T11:50:24Z",
"clientState": "optionalValueOf2048",
"expirationDateTime": "2019-11-10T11:50:24Z"
}

I created a new customer via Business Central and can see that the record was created, but the webhook is not called.

Having completed the exact same process in a Business Central Cloud deployment, this works so it sounds like something additional is required in an on-premise deployment?

Is there any further config that needs to be completed on the Business Central side or anywhere I can look for further debug as to what might be happening?

Thanks

Tom

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hi,

    A good debugging tool is Fiddler:

    www.telerik.com/.../fiddler

    Hope it does give you the required input why it does not work.

  • Tom2015 Profile Picture
    60 on at

    Thanks for the response, but we are still in the same situation and have already done something similar.

    The key question that needs answering is is there any additional config that needs to be completed for this to work in an on-premise deployment? If so what is it.

    My gut feeling is that something needs to be done on-premise that doesn't need to be done online as the exact same process worked online.

  • Community Member Profile Picture
    on at

    Hi Tom2015

    I'm having a similar problem with webhook notifications never being sent, even though subscriptions are correctly set up. I also work with an on-premise solution. Did you ever find a solution for this?

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