Ribbon Workbench 2016 in On Premise

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Posted on by DianeF1

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We have a solution with two entities. We need to modify one of the button's on the entity. We add the display rule using the Ribbon Workbench and click publish. The publish never completes. We have used IE, Chrome, XRMToolBox. All hit the same point.

We even tried just opening up the solution and doing a publish. That too never completed just showed "Import Solution". We have waited hours.

Thoughts?

Diane

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a33ik 84,331 Most Valuable Professional on at

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Hello Diane,

Have you tried the same tool from XrmToolbox?

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DianeF1 210 on at

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Yes - same failure with XRMToolBox.

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a33ik 84,331 Most Valuable Professional on at

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Then I would suggest to get in touch with author, Scott Durov - ribbonworkbench.uservoice.com

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Aric Levin - MVP 30,190 Moderator on at

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Hi Diane,

I have experienced this issue as well a few times. Sometimes caching, which didn't work and later started to work.

The best quick alternative (temporary fix) that I was able to do is to copy the Xml from Ribbon Workbench.

Then export your solution ONLY for the entity that you want to make the modifications to, and copy the RibbonDiffXml from Ribbon Workbench over your existing RibbonDiffXml section in your customizations.xml file. Re-import your solution with the changes.

Hope this helps.

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DianeF1 210 on at

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Aric - so when you say caching if we recycled the MS Dynamics server would that possibly clear this "cache"?

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Aric Levin - MVP 30,190 Moderator on at

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Not necessarily. I could not pinpoint the cause of the issue when it occurred. I think restarting the server did not solve the problem. Are you experiencing this on multiple machines? It occurred to my on any machine. Don't remember what resolved it.

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DianeF1 210 on at

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Three machines

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Aric Levin - MVP 30,190 Moderator on at

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OK. That pretty much means, it is not a client issue. Regardless if you decide to do the workaround, I would contact Scott Durow. We are not the only people who experienced this, so he should be aware of this issue. I will try and send him a message as well.

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ScottDurow 21 on at

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Hi guys- can you send me the ribbon xml that you are trying to publish as well please - these issues are usually caused by something up with the server.

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