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Installation Error for Field Service Integration solution

Posted on by Microsoft Employee

Hi,

I am trying to install the Field Service Integration solution from AppSource to my crm instance but gives me this error.

dynamics365_5F00_fs_5F00_solution_5F00_install_5F00_error.jpg

It will be helpful if you can provide me with some solution for this error.

Thanks in advance!

  • Suggested answer
    Andreas Cieslik Profile Picture
    Andreas Cieslik 9,265 on at
    RE: Installation Error for Field Service Integration solution

    I would raise a ticket with Microsoft. They can have a look on the server logs for error messages.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Installation Error for Field Service Integration solution

    Hi,

    I recently created the CRM trial online version 1612 (9.0.2.449). I checked the version for Field Service in the solution list which is 7.4.0.80. How do I upgrade to 9.0?

    Would appreciate your help!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Installation Error for Field Service Integration solution

    Hi,

    Before you install Field Service integration solution for Dynamics 365, you need to install Microsoft Dynamics 365 for Field Service 9.0 or later first.

    Hope it makes sense.

    BR,

    Judy

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