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Business Central Dashboard Tile Data Not Updating Automatically

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In the Business Central dashboard, the tile data does not update automatically. However, when I click Activities and select Refresh Data, the data updates correctly.

Is there a solution to resolve this issue so that the tile data updates automatically?

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Dynamics 365 Business Central

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DAnny3211 11,417 Super User 2026 Season 1 on at

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Hi SA-31120344,

Thanks for your question! The issue you're experiencing—where dashboard tile data in Business Central only updates after manually refreshing—is a known behavior in certain configurations.

Here are a few things to check:

Background Update Settings

Business Central tiles typically rely on background jobs or cached data.

Ensure that the Job Queue is running and includes tasks related to data refresh or tile updates.

Role Center Configuration

Some Role Centers are designed to show static data until refreshed.

You can try switching to a different Role Center or customizing the current one to include live data tiles.

Browser Cache

Occasionally, browser caching can delay updates. Try clearing the cache or using a different browser to test behavior.

Custom Tiles

If you're using custom dashboard tiles, make sure they are configured to pull data dynamically and not rely on static snapshots.

Microsoft Support

If none of the above resolves the issue, consider raising a ticket with Microsoft to confirm if this is expected behavior or a bug in your version.

Let me know if this helps, and please mark the response as helpful if it answered your question 😊

Best regards!

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YUN ZHU 99,559 Super User 2026 Season 1 on at

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Hi, hope the following can give you some hints.

https://community.dynamics.com/forums/thread/details/?threadid=a35f4f31-6d40-f011-b4cb-7c1e521a9c2c

Thanks.

ZHU

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Sohail Ahmed 11,169 Super User 2026 Season 1 on at

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Maybe this will help you https://community.powerbi.com/t5/Power-Query/Dashboard-tiles-don-t-automatically-update-when-updated-report/td-p/69934

✅ Mark this as the verified answer if helpful.

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Khushbu Rajvi. 22,281 Super User 2026 Season 1 on at

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If this helps:https://community.dynamics.com/forums/thread/details/?threadid=a35f4f31-6d40-f011-b4cb-7c1e521a9c2c

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Gregory Mavrogeorgis 992 Super User 2026 Season 1 on at

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That’s expected in BC—tiles don’t refresh automatically. They only update when you reload the page or use Refresh Data. If you need them live, you can try cues with FlowFields or set up a job queue, but out of the box it’s manual.

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Sumit Singh 11,759 Super User 2026 Season 1 on at

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Hi,

If the tiles are custom, that is a very common source of performance problems and data refresh issues. You can re-check and try if anything is missing from below points:-

Use FlowFields: This is the most important rule. The cue should be based on a field in a table (like a "Setup" table) where the FieldClass is set to FlowField. The CalcFormula should use an efficient Count or Exist method on the target table.

Why? FlowFields are translated into highly optimized SQL queries (using SIFT technology) that run directly on the database, which is orders of magnitude faster than looping in AL code.

Use a Dedicated Setup Table: Create a single-instance table to hold your custom cue fields. The Role Center page part should then be based on this table. This is clean and efficient.

Offload Complex Calculations to a Job Queue: If the logic for a cue is too complex for a single FlowField (e.g., it needs to process data from multiple tables), do not calculate it in real-time.

Solution: Create a Codeunit with the calculation logic.

Schedule this Codeunit to run periodically via a Job Queue Entry.

The Codeunit's result is stored in a simple, normal field in your setup table.

The cue on the Role Center then just displays this pre-calculated value, which is instantaneous.

Note: This answer is based on my understanding, with Microsoft Copilot helping me organize and polish the wording.
Mark the Boolean true “Does this answer your Question” if this was Helpful.

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