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We voided one of several EFT payments we uploaded to our bank, but the payment still shows as outstanding in bank reconciliation. If we try to check it off we get an error message saying you can't select the transaction because it's voided.
Were we not supposed to void the transaction because it did actually clear out bank initially? I only voided it because the vendor said the next day they provided the wrong account number. Also, the EFT was returned a few days later, so I thought I could simply void it...like a check. I'm wondering if I was supposed to create a receipt?
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You just need to enter a cut off date on your bank reconciliation after the date the void took place. After this has happened the original transaction will not show up in your bank reconciliation.
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