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Archived Sales Order showing incorrect value in Quantity invoiced field

Posted on by 15

Hey all, 

My archived sales order is showing a value of 0 in quantity invoiced but in the posted sales shipment it is showing 1 for quantity invoiced which is the correct amount.
Why is it showing as 0 in archived sales order, is this a mistake or an intended feature. And if it is a mistake why is it happening.

Thank you for reading.

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 73,035 Super User 2024 Season 2 on at
    RE: Archived Sales Order showing incorrect value in Quantity invoiced field

    Hi, As far as I know, this is standard behavior. Archive only saves the data of the last state before posting.

    pastedimage1677459238208v1.png

    Let me do a simple test. There are generally three situations.

    pastedimage1677459301469v2.png

    pastedimage1677459368120v4.png

    1. If you execute Archive manually, the current order will be saved to Archive.

    pastedimage1677459338947v3.png

    pastedimage1677459392247v5.png

    pastedimage1677459397529v6.png

    Version: 1

    pastedimage1677459431375v8.png

    pastedimage1677459417277v7.png

    2. When posting partially, the information before posting (excluding the posted quantity) will be saved in Archive.

    Post quantity 1:

    pastedimage1677459460493v9.png

    pastedimage1677459474337v10.png

    pastedimage1677459489772v11.png

    When all of them are posted and the order is automatically deleted, same as above, only save the data before this posting.

    pastedimage1677459727386v12.png

    pastedimage1677459746737v13.png

    pastedimage1677459767631v14.png

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: Archived Sales Order showing incorrect value in Quantity invoiced field

    I do not think the standard system is creating a new version of the archived sales order for every posting you do.

    I think they are only archived up to the point where you start posting them.

  • Marco Mels Profile Picture
    Marco Mels on at
    RE: Archived Sales Order showing incorrect value in Quantity invoiced field

    Hello,

    Best probably is to ask your partner to do a data analysis and also the request from my side if this can be reproduced in a standard CRONUS company / standard database without any partner extensions.

    Thank you.

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