Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Create activity contact processed Entity not found In Dynamics 365 CRM Marketing

(0) ShareShare
ReportReport
Posted on by 520

Hello,

I am trying to do some walkthroughs for marketing .In the given walkthrough

https://github.com/MicrosoftLearning/MB-220-Dynamics365forMarketing/blob/master/Instructions/Labs/LAB%5BMB-220%5D_Lab06_Customer_Journeys.md

Exercise 2 , step 4 -->it is asking-->  In the entity field, select Create activity contact processed.

I am not able to see the above entity in Entity lookup rather I can see entities in below 3 snapshots.

220.1.png

220.2.png

220.3.png

Any suggestions ?

  • Suggested answer
    d_radulova Profile Picture
    d_radulova 2 User Group Leader on at
    RE: Create activity contact processed Entity not found In Dynamics 365 CRM Marketing

    Hi @Megha Mittal,

    good job on picking MB-220 D365 Marketing Learning path.

    I think I know what the issue is. Have a look at step 2

    2. Navigate to Lead Scoring Models and open the Contoso Southwest Outreach Model you created in Lab 2. ...Click stop from the command bar. Click OK in the pop up. Wait until the status reason has changed to draft. This may take several minutes.

    The step you are struggling with (4) should be performed on the Lead Scoping Screen, and looking at your screenshots you are on the Customer Journey page.

    Good luck and let us know how you get on.

    Thanks,

    -DD

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,971 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,846 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans