Unable to add Activities via Account - Related Activities

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Posted on by Shwaa77

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The "Add New Activity" button on the Ribbon("Activities" view) is disabled, the account is active and no custom code/changes have been made to the ribbon button in question. The button on the "Closed Activities" view is enabled(I'm able to create a new activity via the button).

Has anyone else experienced this? a Few users and myself experienced this issue, the issue resolved itself on my machine(I'm able to create activities via the button on the "Activities" view again).

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ashlega 34,477 on at

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RE: Unable to add Activities via Account - Related Activities

Hi Shwaa,

Really not sure - try another browser maybe? Or private mode.. see if that helps. I am assuming nothing has changed in the security side?

One thing I noticed is that image (TTS something). Is that a customization? If it is, it's probably an unsupported one, so it might interfere somehow with the default functionality

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