News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics CRM (Archived) ID1073: A Cryptographi...

Microsoft Dynamics CRM (Archived)

ID1073: A CryptographicException occurred when attempting to decrypt the cookie using the ProtectedData API (see inner exception for details). If you are using IIS 7.5, this could be due to the loadUserProfile setting on the Application Pool being set to f

(0) Share

Report

Report

Posted on by Ronit Nandgaonkar

35

We have imported organization from our other server by Database restore. After Organization import,I am currently facing issue after CRM login. CRM gets login successfully but after that below issue persists. LoadUserProfile setting in IIS is already set to True. Also tried by clearing cache cookies of browser and IISreset. Also tried by importing different Database backup.

3603.error.png

*This post is locked for comments

All responses Img

All responses (1)

Answers Img

Answers (0)

Community Member Microsoft Employee on at

Like (0)

Report

RE: ID1073: A CryptographicException occurred when attempting to decrypt the cookie using the ProtectedData API (see inner exception for details). If you are using IIS 7.5, this could be due to the loadUserProfile setting on the Application Pool being set

Hi,

i had similar Problems. Had to Update the ADFS Trust, after this Connection had worked.

regards David

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2

Martin Dráb 230,214 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans