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Microsoft Dynamics GP (Archived)

Inventory Return

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Posted on by 260

Once you do an inventory return, is there another step that has to be taken in order to get the return items to "on hand" status?

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  • Suggested answer
    ATLTEK Profile Picture
    ATLTEK on at
    RE: Inventory Return

    Thanks everyone! The responses lead to more research and testing today. We are going the route of setting up a drop ship distribution warehouse as a location in GP. 

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,317 Super User 2025 Season 1 on at
    RE: Inventory Return

    And Tim makes a good point too which I overlooked.  Use a regular PO and as Tim suggests, setup the DC as a Site in GP to be delivered to.

  • Tim W Profile Picture
    Tim W 2,925 on at
    RE: Inventory Return

    Assuming they are distributing on your behalf (you hold title) you would setup a location with their name and address and fulfill orders from that site treating them as an additional warehouse.  My experience is most distribution warehouses will segregate your items and cycle count them more often and more accurately than the on premise warehouse.

  • Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: Inventory Return

    Frank makes a good point.

  • Suggested answer
    Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: Inventory Return

    Not exactly a related topic, but if you look closely in Sales Transaction Entry, on each line there is a check box, which can be checked to indicate an item is not being fulfilled from your warehouse/inventory, and will instead be fulfilled/drop shipped by a third party.

    Checking this box bypasses inventory and fulfillment.  In order to invoice, you'll need to match the 3rd party (drop shipper's) invoice to the Purchase Order you can create automatically from the Sales Order using the Action button in Sales Transaction Entry.

    If you need to confirm/shipment or invoice prior to receiving the invoice from the Drop Shipper (this will possibly make your COGS incorrect), you can use PSTL (Professional Service Tools Library) to enable this feature.

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,317 Super User 2025 Season 1 on at
    RE: Inventory Return

    If you intend to retain title to the inventory, drop ship will not work.  It is only meant for drop ship to customers.  A drop ship receipt never hits your inventory records.

  • ATLTEK Profile Picture
    ATLTEK on at
    RE: Inventory Return

    What is the procedure for drop shipping orders to a distribution warehouse company, that will then ship to customers?

  • Verified answer
    MZeman Profile Picture
    MZeman 260 on at
    Re: Re: Inventory Return

    That did the job.  YOU'RE AWESOME! Thank you!

  • Verified answer
    Sagi88 Profile Picture
    Sagi88 2,250 on at
    Re: Inventory Return

    Hi MZ.

    If you entered your inventory in a returned status ou will need to go to the Inventory module and select the transfer functionality.

    You will need to do a transfer for the quantity by leaving the site the same in the from and to and clicking the quantity type button and choosing from returned to on hand.

    Hope this helps

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