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Overshipping an SO

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Posted on by Brett F

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We frequently overship items on sales orders -- for example, the customer orders 10 lbs, but we ship them 10.2 lbs. We do not want shippers to adjust quantities on the SO. We want the SO to show Quantity of 10 lbs, but Quantity Shipped of 10.2 lbs. Has anyone dealt with this scenario and created a solution for this?

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SilverAdo2021 598 on at

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If you do not want to change SO, you need to look for solutions that have implemented tolerance at shipping.

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Brett F 454 on at

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Thank you for the response. Do you know of any such solutions?

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SilverAdo2021 598 on at

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A partner with strong solutions on shipping should have customization.

2 of the partners I worked with had cusom processes to deal with your issue: for food industry beck consulting and rsm.

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Jun Wang 8,220 Moderator on at

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it depends on what type of agreement you have with customer

If the customer agrees to accept the extra quantity and is willing to be charged accordingly, the order quantity needs to be modified to reflect the quantity picked by the picker.

If the customer does not agree to accept the extra quantity or does not want to be charged for it, a new line should be created for the same item. Only the extra quantity should be entered, either with or without a price, depending on whether you are charging the customer for the additional quantity or not.

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Brett F 454 on at

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Yes, so our standard is +/- 10% except for certain customers. We are on NAV2017 currently and have customizations for us to overship while maintaining the original order quantity (lanham e-ship), but since we are moving to BC and have been told lanham e-ship does not work well in BC, we are looking for other solutions. Was hoping someone who has a similar business would see and share the solution they use.

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prakash5315 35 on at

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In Business Central, over-receipt is feature is there for Purchase order, you can check this feature.

learn.microsoft.com/.../receive-more-items-than-ordered

If this suits you, I developed something similar for sales orders.

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YUN ZHU 102,049 Super User 2026 Season 1 on at

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Hi, the following solution is similar to your needs, I think you can try to contact.

https://appsource.microsoft.com/en-us/product/dynamics-365-business-central/PUBID.cloudexonellc1613321148137%7CAID.ceoovershipment%7CPAPPID.b9f2443e-2aec-4a02-96b8-0f22c6a250fe?exp=kyyw&tab=Overview

Hope this helps.

Thanks.

ZHU

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