Small and medium business | Business Central, N...

Overshipping an SO

(0) Share

Report

Posted on by Brett F

450

We frequently overship items on sales orders -- for example, the customer orders 10 lbs, but we ship them 10.2 lbs. We do not want shippers to adjust quantities on the SO. We want the SO to show Quantity of 10 lbs, but Quantity Shipped of 10.2 lbs. Has anyone dealt with this scenario and created a solution for this?

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses (7)

Answers (0)

SilverAdo2021 594 on at

Like (0)

Report

If you do not want to change SO, you need to look for solutions that have implemented tolerance at shipping.

Was this reply helpful? Yes No
Brett F 450 on at

Like (0)

Report

Thank you for the response. Do you know of any such solutions?

Was this reply helpful? Yes No
SilverAdo2021 594 on at

Like (0)

Report

A partner with strong solutions on shipping should have customization.

2 of the partners I worked with had cusom processes to deal with your issue: for food industry beck consulting and rsm.

Was this reply helpful? Yes No
Suggested answer

Jun Wang 8,202 Super User 2025 Season 2 on at

Like (0)

Report

it depends on what type of agreement you have with customer

If the customer agrees to accept the extra quantity and is willing to be charged accordingly, the order quantity needs to be modified to reflect the quantity picked by the picker.

If the customer does not agree to accept the extra quantity or does not want to be charged for it, a new line should be created for the same item. Only the extra quantity should be entered, either with or without a price, depending on whether you are charging the customer for the additional quantity or not.

Was this reply helpful? Yes No
Brett F 450 on at

Like (0)

Report

Yes, so our standard is +/- 10% except for certain customers. We are on NAV2017 currently and have customizations for us to overship while maintaining the original order quantity (lanham e-ship), but since we are moving to BC and have been told lanham e-ship does not work well in BC, we are looking for other solutions. Was hoping someone who has a similar business would see and share the solution they use.

Was this reply helpful? Yes No
prakash5315 35 on at

Like (0)

Report

In Business Central, over-receipt is feature is there for Purchase order, you can check this feature.

learn.microsoft.com/.../receive-more-items-than-ordered

If this suits you, I developed something similar for sales orders.

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 95,729 Super User 2025 Season 2 on at

Like (0)

Report

Hi, the following solution is similar to your needs, I think you can try to contact.

https://appsource.microsoft.com/en-us/product/dynamics-365-business-central/PUBID.cloudexonellc1613321148137%7CAID.ceoovershipment%7CPAPPID.b9f2443e-2aec-4a02-96b8-0f22c6a250fe?exp=kyyw&tab=Overview

Hope this helps.

Thanks.

ZHU

Was this reply helpful? Yes No