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Small and medium business | Business Central, N...
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Overshipping an SO

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Posted on by 191

We frequently overship items on sales orders -- for example, the customer orders 10 lbs, but we ship them 10.2 lbs.  We do not want shippers to adjust quantities on the SO.  We want the SO to show Quantity of 10 lbs, but Quantity Shipped of 10.2 lbs.  Has anyone dealt with this scenario and created a solution for this?

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    RE: Overshipping an SO

    Hi, the following solution is similar to your needs, I think you can try to contact.

    https://appsource.microsoft.com/en-us/product/dynamics-365-business-central/PUBID.cloudexonellc1613321148137%7CAID.ceoovershipment%7CPAPPID.b9f2443e-2aec-4a02-96b8-0f22c6a250fe?exp=kyyw&tab=Overview

    Hope this helps.

    Thanks.

    ZHU

  • prakash5315 Profile Picture
    prakash5315 35 on at
    RE: Overshipping an SO

    In Business Central, over-receipt is feature is there for Purchase order, you can check this feature.

    learn.microsoft.com/.../receive-more-items-than-ordered

    If this suits you, I developed something similar for sales orders.

  • Brett F Profile Picture
    Brett F 191 on at
    RE: Overshipping an SO

    Yes, so our standard is +/- 10% except for certain customers.  We are on NAV2017 currently and have customizations for us to overship while maintaining the original order quantity (lanham e-ship), but since we are moving to BC and have been told lanham e-ship does not work well in BC, we are looking for other solutions.  Was hoping someone who has a similar business would see and share the solution they use.

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    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    RE: Overshipping an SO

    it depends on what type of agreement you have with customer

    If the customer agrees to accept the extra quantity and is willing to be charged accordingly, the order quantity needs to be modified to reflect the quantity picked by the picker.

    If the customer does not agree to accept the extra quantity or does not want to be charged for it, a new line should be created for the same item. Only the extra quantity should be entered, either with or without a price, depending on whether you are charging the customer for the additional quantity or not.

  • SilverAdo2021 Profile Picture
    SilverAdo2021 590 on at
    RE: Overshipping an SO

    A partner with strong solutions on shipping should have customization.

    2 of the partners I worked with had cusom processes to deal with your issue: for food industry beck consulting and rsm.

  • Brett F Profile Picture
    Brett F 191 on at
    RE: Overshipping an SO

    Thank you for the response.  Do you know of any such solutions?

  • SilverAdo2021 Profile Picture
    SilverAdo2021 590 on at
    RE: Overshipping an SO

    If you do not want to change SO, you need to look for solutions that have implemented tolerance at shipping.

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