Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dynamics CRM IFD Issue
Microsoft Dynamics CRM (Archived)

Dynamics CRM IFD Issue

(0) ShareShare
ReportReport
Posted on by VenkataSambasivaRao K 905

Dear Team,

I have configured Dynamics CRM IFD and i am able to access the CRM Internally but when i try to access the CRM URL from Outside Network and Internet, i am not at all able to access(Its not opening Login Page also).

Below is the configuration Settings. Please let me know what is the problem for not accessing from Outside network and Internet.

CRM in One Server

ADFS in One Server

DNS Rules:

Internal DNS Rules:

internalcrm.domain.com points to CRM Server IP

sts.Domain.com points to ADFS Server IP

auth.domain.com points to CRM Server IP

dev.domain.com points to CRM Server IP

crmorgname.domain.com points to CRM Server IP

External DNS Rules:

auth.domain.com points to external Public IP

dev.domain.com points to external Public IP

crmorgname.domain.com points to external Public IP

*This post is locked for comments

  • VenkataSambasivaRao K Profile Picture
    VenkataSambasivaRao K 905 on at
    RE: Dynamics CRM IFD Issue

    Dear David,

    Internally its working fine and i am able to login into CRM as well but this problem occures when i am trying in Externally.

    If you dont mind can you please check my DNS entries are correct or not.

    I have not configured sts dns entry in external DNS.

  • David Jennaway Profile Picture
    David Jennaway 14,063 on at
    RE: Dynamics CRM IFD Issue

    The first thing to check is how far the you get in the process. You can do this by carefully watching the browser's address bar, but a tool like Fiddler would be better. The high-level main process is:

    1. You try and browse to crmorgname.domain.com
    2. CRM should then redirect you to the ADFS server (sts.domain.com) and the login page
    3. Once you login you will be redirected back to crmorgname.domain.com

    For each stage, check if the request is getting through (if not, check the DNS and firewall configuration), and if it is redirecting properly (if not, the issue is more likely with the CRM or ADFS configuration)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,403 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans