Once I create new case, case id must be in custom format for e.g. 2022-01-0001.
Could you please guide me step by step.
Thanks in advance.
*This post is locked for comments
Once I create new case, case id must be in custom format for e.g. 2022-01-0001.
Could you please guide me step by step.
Thanks in advance.
*This post is locked for comments
Have a look here at the format available for OOB Auto number fields docs.microsoft.com/.../create-auto-number-attributes
Hi arshadwarsi,
The 'case id' you mentioned is GUID or Case Number?
If you want to change GUID, you can't achieve it.
You can go Settings > Administration > Auto-Numbering to set format of the Case Number.
But it doesn't work exactly the way you want it to, so maybe you can create a custom auto number field:
How to create auto number fields in Dynamics 365? - Gestisoft
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 290,900 Super User 2024 Season 2
Martin Dráb 229,275 Most Valuable Professional
nmaenpaa 101,156