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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Look up field of Accou...
Microsoft Dynamics CRM (Archived)

Look up field of Account takes too much time to search the records

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Posted on by HammadDynamics 75

Hi mates,

I have a question look up field of Account or searching account in crm takes so much time and at the end it gives sql timeout error.

when i am trying to search account using Companyname then it gives me result but when i am searching a record using Account so it always gives me sql timeout error, i think by default Account is set on look up field and where ever we are searching for account.

So can you please guide me what should i do to make the searching fast.

Thanks

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Look up field of Account takes too much time to search the records

    You are using online or on-prem? You can do SQL indexing if you are using on-prem.

    If the find column doesn't help, you might need to look at DB tier.

  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Look up field of Account takes too much time to search the records

    Hi,

     have a look at the Quick Find view for the account entity in CRM customizations area and see if you can remove some of the "find columns" from that view.  It sounds like you may have too many columns added there, so it's simply taking too long to search on all of them.

  • Suggested answer
    Gee Bee Profile Picture
    Gee Bee 11,397 on at
    RE: Look up field of Account takes too much time to search the records

    Hi

    Please look into the following:

    technet.microsoft.com/.../dn919650.aspx

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Look up field of Account takes too much time to search the records

    Refer this post. You need to add search Column in Quick Find View.

    community.dynamics.com/.../lookup_2d00_multiple_2d00_field_2d00_search

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