I am unable to change mail server profile although I am the global admin

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Posted on 20 Feb 2021 07:54:10 by hvanloggerenberg@sc...

I am unable to change mail server profile in the production profile although I am the global admin. I can change it in the default profile. But we are using the production profile.

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Wahaj Rashid 11,321 on 21 Feb 2021 at 20:58:56

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RE: I am unable to change mail server profile although I am the global admin

Hi,

Thank you for your query.

Can you please provide some more details? Are you not able to change the email profile configuration? Is it locked?

Please share a screenshot to understand the problem.