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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / missing PDF viewer
Customer experience | Sales, Customer Insights,...
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missing PDF viewer

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Posted on by jaybeegee 193

Hello!

Not sure this is a CRM issue but hoping someone can give me some pointers! So one of my colleagues, who has no issue opening a PDF file from fileexplore, as an email attachment etc, cannot see a PDF preview in CRM (D365Sales) but has to download it to a local file first! We have tried re-associating a PDF with Adobe and also Edge but no luck.

Any ideas?

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