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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Power Automate: Get on...
Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Power Automate: Get only Customer type =Contact from list all cases

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Posted on by Andreas Petersson 15
Hello
 
I would like to list all rows from Cases where the Customer is a Contact.
 
I can list all cases, and then check the Customer(Type) value( _customerid_value)
But I then have to filter through way too many cases so that the Flow gets too slow.
 
Is there a way to write a /Filter Rows/ or /Fetch XML Query/ that can check the  _customerid_value= 'contact' right away?
I have tried but it hasn't been succesful.
 
I have the same question (0)
  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    The Customer column related to account and contact tables.
    You can get FetchXML through editing filters in the case view.
    --Add related entity -> Customer(Contact) contain data
    You can paste the code to the 'Fetch XML Query' in the flow.
    <fetch>
<entity name="incident">
<attribute name="entityimage_url"/>
<attribute name="incidentid"/>
<attribute name="ticketnumber"/>
<attribute name="prioritycode"/>
<attribute name="title"/>
<attribute name="customerid"/>
<attribute name="statuscode"/>
<attribute name="createdon"/>
<attribute name="caseorigincode"/>
<order attribute="title" descending="false"/>
<link-entity name="contact" alias="aa" link-type="inner" from="contactid" to="customerid"/>
</entity>
</fetch>
    Like this:
     
    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     
  • Andreas Petersson Profile Picture
    Andreas Petersson 15 on at
    Thanks Leah!
     
    I didn't think of checking the Views, just tried to get a Fetch XML from advanced find.
    It worked!

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