Customer reported the following error: "An error has occurred in the script on this page. Line: XXX Char 6 Error Object doesn’t support this property or method Code: 0 URL file:///C:/Documents%20and%20Settings/XXX/Local%20Settings/Temp/HomePage.xml Do you want to continue running scripts on this page?"
Usually we provide the following solution and it resolves the issue:
A25: This problem occurs when the Microsoft Office Web Components are not installed. The Microsoft Office Web Components are required for the metric feature of the Microsoft Dynamics GP home page. If the computer has a Microsoft Office 2000 program or a Microsoft Office XP program installed, use the Office Web Components for Office XP. If the computer has a Microsoft Office 2003 program or a 2007 Microsoft Office program installed, use the Office Web Components for Office 2003. To obtain the Office Web Components for Office 2003, visit the following Microsoft Web site:
To obtain the Office Web Components for Office XP, visit the following Microsoft Web site:
Note You can install the Microsoft Office Web Components even if no Microsoft Office program is installed on the computer on which you receive the error message. If no Microsoft Office program is installed, install the Office Web Components for Office 2003.
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The problem is that they have Office 2010 installed so we are not sure what to do about the Web Components. It is my understanding there are no Web Components w/this version of Office.
Any suggestions for resolving this error?
Thanks,
Nancy
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