Displaying Multi-Select Option Set Values Without Dropdown in Dynamics 365

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Hello,

I'm working with Dynamics 365 Sales and have a field in a lead entity that uses a Multi-Select Option Set for selecting products of interest. Currently, when using this field in a form, users need to open a dropdown to select multiple options.

I would like to display these option values directly without requiring users to open a dropdown, similar to check boxes or another user-friendly interface. Is there a way to customize the display of Multi-Select Option Set values in Dynamics 365 forms?

Here's a screenshot for clarity:

Any guidance or suggestions on how to achieve this would be greatly appreciated!

Thank you,

Kalakonda.

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Hana Xue Microsoft Employee on at

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Hi,
Can you tell me which D365 product you are using? It’s hard to tell just from the screenshots.
Best Regards,
Hana

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Judy Microsoft Employee on at

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Moved to Dynamics Sales Forum for more assistance.

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