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Error: Base Unit of Measure PCS must be coupled to a record in Dynamics CRM

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I'm getting this error when trying to add new Items in Financials.

Base Unit of Measure PCS must be coupled to a record in Dynamics CRM

How would I couple a unit of measure to CRM? Also, is there a way to have it so that products in CRM are synchronized over to Financials? 

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  • Suggested answer
    ikoletic Profile Picture
    2,202 on at

    Hi bjjeong

    You can search for Unit of Measure, position yourself on PCS unit of measure, and click Coupling-> Set Up Coupling to synch unit of measure to CRM. 

    7181.Untitled.png

    To transfer products from CRM, you can go to Connection Setup, open Integration Table Mappings, position yourself on ITEM-PRODUCT Integration table mapping, verify that directions of synchronization is Bidirectional, and remove the flag in Sync only Coupled records. 

    7181.Untitled.png

    After that click on Run Full Synchronization and items that don't exist in Financials will be copied from CRM, and records that don't exist in CRM will be copied from Financials. 

    After full synchronization completes, make sure to set Sync only Coupled records (if you wish) to lower the synch load. 

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