Good morning everyone!
We have a workflow that updates a lookup field on the Work order form, once a case is converted into a Work Order. This field was being updated without any issues until last week. No changes were made to the system, nor the workflow.
The issue is; the field no longer automatically updates the lookup field until after the form is changed. When I convert a case into a Work Order, the lookup field is blank. But when I change the form, the field updates itself. It's almost like the form needs to refresh in order for the lookup field to be updated.
Any ideas? I've pasted a screenshot of the Workflow below. As I have said previously, the issue doesn't seem to be with the workflow itself, as it has been functioning properly until recently.
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