Hi Brains Trust,
I read through a few threads but none had the answer I am looking for hence this new post.
Basically, our current PO approval process is not ideal. When a person raises a PO, it goes to their manager for approval, which is good, except if the PO is raised for someone else who is listed as a requester and has a different approver (we go by dept). So anyone in Finance can raise a PO and list an HR personnel as the requester but the PO goes up the Finance approval chain.
I changed the workflow in test environment with a conditional decision that if there is a requester listed, follow their approval hierarchy. This step worked. Tick. However, it went straight to the requester's approver... not what I wanted.
As a precaution, I would like to have it so that if a requester is listed, it goes to them for approval first, before moving up the approval chain. So if someone in the company raises a PO and has me listed as the requester, the PO comes to me first for approval, before going to my manager.
Below are the conditional decision and condition set. I believe there needs to be a step in between to get that approval from the requester but I do not know how to set that up.
Any ideas?
