web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Create Conversation Re...

Customer experience | Sales, Customer Insights,...

Unanswered

Create Conversation Record

(1) Share

Report

Report

Posted on by JuanJ Espinoza

5

Hi,

Dynamics 365 Cloud

I need create a conversation record from external app using CIFramework, I have found a deprecated options (Link) but I would like use undepreciated option.

With other entities I have used this syntax: Microsoft.CIFramework.createRecord(entityLogicalName, data).then(successCallback, errorCallback);

Could someone provide documentation or an example of how to create these types of events in Dynamics 365 using the API, please?

Thank you!!!

I have the same question (0)

All responses Img

All responses (0)

Answers Img

Answers (0)

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 166 Super User 2026 Season 1

#2

Jimmy Passeti 51 Most Valuable Professional

#2

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans