Issue with Line Display Formatting in Microsoft Dynamics AX 2012 R3

(0) Share

Report

Posted on by QT-15040924-0

Dear Microsoft Support Team,

I am currently experiencing an issue with the customer line display (OPOS device) integrated with Microsoft Dynamics AX 2012 R3.

Issue description:
The price display is not formatted correctly on the line display device. Instead of showing the information on a single line as expected, the output is split across multiple lines.

For example:

The display shows:
```
Total        3.78
0.000
```

Expected behavior:
```
Total        3.780
```
(or all information displayed properly on one line)

Environment details:

Microsoft Dynamics AX 2012 R3
OPOS driver in use
Line display device (customer display)
Connected via OPOS logical device name

Additional information:

The issue seems related to formatting or how AX sends the display string to the OPOS device.
It may also be affected by device limitations (number of characters per line or line handling).

Request:
Could you please advise:

How AX 2012 R3 formats and sends data to OPOS line display devices?
Whether there is a configuration or parameter to control single-line vs multi-line display?
Recommended approach to customize or correct the display format?

Please let me know if you need logs, configuration screenshots, or OPOS settings for further investigation.

Thank you for your support

Categories:

Microsoft Dynamics AX

I have the same question (0)

All responses (2)

Answers (0)

Sort by

Martin Dráb 239,108 Most Valuable Professional on at

Like (0)

Report
Copy link

Link copied!

Moved from Integration, Dataverse, and general topics forum to Finance | Project Operations, Human Resources, AX, GP, SL forum; the category set to Microsoft Dynamics AX.

Note that this is a community forum where you can talk to other users, not a way to contact the Microsoft support team. If you're talking about a supported product, you could log a support request. Unfortunately, AX 2012 isn't supported anymore.

Was this reply helpful? Yes No
CU15041035-1 on at

Like (0)

Report
Copy link

Link copied!

Dear Microsoft Support Team, I am facing an issue with the OPOS customer line display in Dynamics AX 2012 R3. The price is not showing correctly and is split across multiple lines instead of appearing on a single line as expected. Please help resolve this formatting issue.

Was this reply helpful? Yes No