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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Go Live button in E-ma...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Go Live button in E-mail editor and Customer Journey

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Posted on by bradder 10

Hi,

Since a few days the Go Live button is missing in the customer journey and e-mail editor. Does anyone else have the same issue and/or a solution to this?

In the e-mail editor it shows for a few seconds when opening a mail, then it dissapears. In de customer journy there is no sign of the button at all.

See images:

Customer Journey:

pastedimage1666769601573v1.png

Email Editor:

pastedimage1666769727016v2.png

I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at

    Hi bradder, 

    Command Checker is an in-app tool designed to help users understand why buttons are hidden or shown and what command will run upon click.

    To enable the Command Checker tool, you must append a &ribbondebug=true parameter to your Dynamics 365 application URL. 

    Once the Command Checker tool has been enabled, within the application in each of the various command bars (global, form, grid, subgrid), there will be a new special "Command Checker" pastedimage1666857199227v1.png button to open the tool (it may be listed in the More overflow flyout menu).

    pastedimage1666857207560v2.png

    pastedimage1666857217022v3.png

    You can refer to the following link for more details:

    https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-apps/ribbon-issues-button-hidden?tabs=delete  

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