Go Live button in E-mail editor and Customer Journey

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Posted on by bradder

Hi,

Since a few days the Go Live button is missing in the customer journey and e-mail editor. Does anyone else have the same issue and/or a solution to this?

In the e-mail editor it shows for a few seconds when opening a mail, then it dissapears. In de customer journy there is no sign of the button at all.

See images:

Customer Journey:

Email Editor:

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Leah Ju Microsoft Employee on at

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RE: Go Live button in E-mail editor and Customer Journey

Hi bradder,

Command Checker is an in-app tool designed to help users understand why buttons are hidden or shown and what command will run upon click.

To enable the Command Checker tool, you must append a &ribbondebug=true parameter to your Dynamics 365 application URL.

Once the Command Checker tool has been enabled, within the application in each of the various command bars (global, form, grid, subgrid), there will be a new special "Command Checker" button to open the tool (it may be listed in the More overflow flyout menu).

You can refer to the following link for more details:

https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-apps/ribbon-issues-button-hidden?tabs=delete