hey there kind of stuck..I have a client and she needs to use the indian status tax exemption. I have it set up that when everything is done that she can select the HST tax or the Tax Exempt (meaning pay only PST) i believe..anyways
When we do this for some reason it goes to $0 in tax which isnt correct..I tried it like 5 times and all same thing..i rechecked everything and i know i am doing it correctly because i ave done it other clients..this one has become a mystery..plz anyone help me asap
thanks
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ok tried this and either u have completly lost me or something..lol..i tried it..let me explain this..when i do a sale item..i select taxes from the bottom and then a tax screen comes up and it says gst and hst and both are selected but its normal tax...well when i unselect hst it goes to reason code which is native exempt and then after i click ok..under the items it says tax code change and then the txes go to 0..well we need the 5% to work...
heres what I am thinking..maybe..that somewhere we can possibly have it where it says dont pay 5% so its kind of conteracting each other ..does that make sense..
anyways plz help with this..ty
I apoligize..its 2.0 and sales and item tax is set up as HST but I need an exemption for Indian status cards which will remove 8 percent i believe and they only pay 5%...
and this is only done on the sales tax side..so I created another sales tax at 5 % and when we scan everything in and go to the tax part and uncheck the HST and check the Tax exempt one..then we get no tax at all..
I have checked this and rechecked this over and over again..the first time we had an issue it was looking for reason code so I gave it a native tax exempt reason on the tax types..
so this is by cashier intervention..just before cash out
I have done this before and no issues I dont know what the problem is..thanks
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