My emails are not being synchronized on CRM Online. I tried to track the email and set regarding to any CRM record, but the emails doesn't shows in the CRM although it shows that email is regarding the CRM record.
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Thanks, but this I already checked and It is installed
It has a problem with the assembly reference to 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0'
Have activated Windows Identity Foundation on your machine:
1.)Go to windows features
2.)Look for Windows Identity Foundation 3.5
3.)Enable it
4.) Try again.
Please see the below trace from Outlook connector for CRM
----------------------------------------
12:45:35| Info| === Microsoft Dynamics 365 for Outlook Configuration Wizard logging started: 7/31/2017 12:45:35 PM ===
12:45:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
12:45:35| Info| Client Configuration Wizard Version : 8.2.0001.0176
12:45:35| Info| Client Configuration Wizard LanguageID : 1033
12:45:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
12:45:35| Info| Query all rows in profile table
12:45:35| Info| Outlook is initialized
12:45:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
12:45:35| Info| Client Configuration Wizard Running Mode : ReducedUI
12:45:36|Warning| Client configuration failed with the exception : Cannot start the Microsoft Dynamics 365 for Outlook Configuration Wizard because the configuration file C:\Program Files\Microsoft Dynamics CRM\Default_Client_Config.xml is not valid. Contact your system administrator. at Microsoft.Crm.Application.Outlook.Config.CommandLineArgs.ParseConfigFile(String configFileName, Deployments& deployments)
at Microsoft.Crm.Application.Outlook.Config.ClientConfig.AddDeployment_ReducedUI()
at Microsoft.Crm.Application.Outlook.Config.ClientConfig.Run(Boolean runInsideOutlook)
12:45:36| Info| Configuration file Type : OnPremise.
12:45:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
12:45:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
12:45:36| Info| Logon mapi store
12:45:36| Info| Logon admin service
12:45:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
12:45:36| Info| Query all rows in msg service table
12:45:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
12:45:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
12:45:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
12:45:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
12:45:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm..ctor
12:45:42|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm..ctor
12:45:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
12:45:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
12:45:46|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
12:45:46|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
12:49:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:49:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:49:21|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:49:21|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:49:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:49:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:49:24|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:49:46| Info| A system error occurred when attempted to retreieve date/time from msdynpro.com. ErrorCode: msdynpro.com
12:49:47| Info| Current UTC date/time from windows time server on the internet: 07/31/2017 07:49:46
12:49:47| Info| Client UTC Date/Time: 07/31/2017 07:49:47
12:49:47| Info| Difference (in minutes) between client time and actual time: 0.00931943666666667
12:49:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:49:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:49:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:49:55| Info| Error connecting to URL: xxxx.crm4.dynamics.com/.../Organization.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:49:55| Error| Exception : Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
12:49:56| Error| Dynamic Help Link: go.microsoft.com/fwlink;lcid=409&cv=8.0.0.1088&opsys=6.3.9600.0&cid=71416a69-4567-43b0-a088-8f2d15c3a9ac&client=Outlook&error=System.IO.FileLoadException%3a80131040&method=LoadOrganizations&st= at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)&orgType=CRM Online
12:50:49|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:50:49|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:50:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:50:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:50:49|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:50:49|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:50:49|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:51:10| Info| A system error occurred when attempted to retreieve date/time from msdynpro.com. ErrorCode: msdynpro.com
12:51:22| Error| Unhandled exception while running Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic. This diagnostic will be skipped. System.Net.Sockets.SocketException (0x80004005): No such host is known
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostEntry(String hostNameOrAddress)
at Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.GetTimeFromNtpServer()
at Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal(TelemetryContextType telemetryContext)
at Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticCommandBase.Execute(TelemetryContextType telemetryContext)
12:51:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:51:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:51:22| Info| Error connecting to URL: xxxxx.crm4.dynamics.com/.../Organization.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:51:22| Error| Exception : Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
12:51:22| Error| Dynamic Help Link: go.microsoft.com/fwlink;lcid=409&cv=8.0.0.1088&opsys=6.3.9600.0&cid=71416a69-4567-43b0-a088-8f2d15c3a9ac&client=Outlook&error=System.IO.FileLoadException%3a80131040&method=LoadOrganizations&st= at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)&orgType=CRM Online
12:51:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:51:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:51:46|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:51:46|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:51:46|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:51:46|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:51:46|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:52:07| Info| A system error occurred when attempted to retreieve date/time from msdynpro.com. ErrorCode: msdynpro.com
12:52:08| Info| Current UTC date/time from windows time server on the internet: 07/31/2017 07:52:07
12:52:08| Info| Client UTC Date/Time: 07/31/2017 07:52:08
12:52:08| Info| Difference (in minutes) between client time and actual time: 0.00846826833333333
12:52:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:52:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:52:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:52:08| Info| Error connecting to URL: disco.crm.dynamics.com/.../Discovery.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:52:08| Info| Error connecting to URL: disco.crm4.dynamics.com/.../Discovery.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:52:08| Info| Error connecting to URL: disco.crm5.dynamics.com/.../Discovery.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:52:08| Info| Error connecting to URL: disco.crm2.dynamics.com/.../Discovery.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:52:08| Info| Error connecting to URL: disco.crm9.dynamics.com/.../Discovery.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:52:08| Info| Error connecting to URL: disco.crm6.dynamics.com/.../Discovery.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:52:08| Info| Error connecting to URL: disco.crm7.dynamics.com/.../Discovery.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:52:08| Info| Error connecting to URL: disco.crm3.dynamics.com/.../Discovery.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:52:08| Info| Error connecting to URL: disco.crm8.dynamics.com/.../Discovery.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:52:09| Error| Exception : Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsLogic(Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
12:52:09| Error| Dynamic Help Link: go.microsoft.com/fwlink;lcid=409&cv=8.0.0.1088&opsys=6.3.9600.0&cid=71416a69-4567-43b0-a088-8f2d15c3a9ac&client=Outlook&error=System.IO.FileLoadException%3a80131040&method=LoadOrganizations&st= at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsLogic(Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)&orgType=CRM On-Premise
12:53:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:53:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:53:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:53:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:53:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:53:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:53:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:54:07| Info| A system error occurred when attempted to retreieve date/time from msdynpro.com. ErrorCode: msdynpro.com
12:54:07| Info| Current UTC date/time from windows time server on the internet: 07/31/2017 07:54:06
12:54:07| Info| Client UTC Date/Time: 07/31/2017 07:54:07
12:54:07| Info| Difference (in minutes) between client time and actual time: 0.0110064733333333
12:54:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:54:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:54:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:54:07| Info| Error connecting to URL: xxxxx.crm4.dynamics.com/.../Organization.svc Exception: System.IO.FileLoadException: Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthority(Uri webEndPointForService)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverOAuthUsingBearerChallenge(Uri webEndPointForService, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
12:54:07| Error| Exception : Could not load file or assembly 'Microsoft.IdentityModel.Clients.ActiveDirectory, Version=2.21.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
12:54:07| Error| Dynamic Help Link: go.microsoft.com/fwlink;lcid=409&cv=8.0.0.1088&opsys=6.3.9600.0&cid=71416a69-4567-43b0-a088-8f2d15c3a9ac&client=Outlook&error=System.IO.FileLoadException%3a80131040&method=LoadOrganizations&st= at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)&orgType=CRM Online
Tasks and calendars are working perfect. The only thing causing problem is tracking and synching outlook emails in CRM. I have checked these filters
Have you configured the sync filters in Outlook?
Thanks Andreas,
I followed the same steps and have almost all the same configurations. Here is the detail of my environment
I want to know weather using the different email address in outlook and using different credentials for CRM connector will cause some issue or not.
Secondly there is no error, but still mails are not synchronized on CRM.
Waiting for response
Try to follow up on this guide to correctly setup your System:
#1
André Arnaud de Cal...
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Super User 2025 Season 1
#2
Martin Dráb
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#3
nmaenpaa
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