Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Configure multiple orgs to use Server Side Sync

(0) ShareShare
ReportReport
Posted on by 365

Good day all, I am looking for some advice/guidance. I am looking at how we can set up server side sync in our Dev and UAT environment. 

What are the rules around server side sync for multiple crm organisation in one tenant. Ie. Dev UAT and Prod organisations.

Can I connect all three organisations to exchange with Server Side Sync but the mailboxes have to be different across each org?

Thanks in advance for your answers and advice 

*This post is locked for comments

  • Suggested answer
    Radu Chiribelea Profile Picture
    Radu Chiribelea 6,667 on at
    RE: Configure multiple orgs to use Server Side Sync

    Hi

    When using Server Side Synchronization if you want to Synchronize Appointments Contacts and Tasks one Exchange Mailbox can be synchronized with only one CRM Organization.

    This means that if user a has mailbox user@yourdomain.com and is part of 3 CRM Organizations (org 1, org 2 and org 3) then the mailbox user@yourdomain.com will be able to synchronize with only one CRM Organization (same applies the other way around - one CRM Organization can synchronize with only one Exchange Mailbox for a user)

    If you want to sync with all 3 Organizations at a time, you would need 3 different Exchange mailboxes. Or if you don't want to synchronize with all of them at the same time, you can switch the synchronizing organization at a later stage (you will be promoted for this when doing a test & enable mailbox).

    Hope this helps!

    Radu

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,494 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,309 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans