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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to get Account fro...
Microsoft Dynamics CRM (Archived)

How to get Account from Contact with Javascript using parentcustomerid

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Posted on by Giannis Tsak 120

Hello everyone,

I'm currently writing a script that tries to obtain the account entity connected with a contact. I'm using the command below:

Xrm.WebApi.retrieveRecord("contact", recid2, "?$select=fullname&$expand=parentcustomerid($select=name)").then(
			function success(result) {
				console.log("Retrieved values: Name: " + result.fullname);
			},
			function (error) {
				console.log("Query failed");
			}
If I remove the &$expand=parentcustomerid($select=name) it works normally, and it returns the contact's fullname. But with it, 
the query fails and it returns the "Query failed" message. I've noticed that the field parentcustomerid of the contact entity is not a Lookup field but a Customer Type. 
How can I get the account name of the related account of this contact?

*This post is locked for comments

  • Guido Preite Profile Picture
    Guido Preite 54,069 Super User 2024 Season 1 on at
    RE: How to get Account from Contact with Javascript using parentcustomerid

    use CRM REST Builder to create and test your query

    https://github.com/jlattimer/CRMRESTBuilder

  • Giannis Tsak Profile Picture
    Giannis Tsak 120 on at
    RE: How to get Account from Contact with Javascript using parentcustomerid

    Ah, I rushed a bit.

    I do not have the account in the form. What I'm trying to do is to reach the account entity from the the email entity through contact. Email(form)->contact->account.  I can't use the formContext.getControl since the field account is not in the email. Is there any way to retrieve the account entity this way?

  • Giannis Tsak Profile Picture
    Giannis Tsak 120 on at
    RE: How to get Account from Contact with Javascript using parentcustomerid

    Thank you very much, both of you!

  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at
    RE: How to get Account from Contact with Javascript using parentcustomerid

    If you want only name of Account then you will get it in Parent customer id, There is no need to retrieve Account entity.

    Use code that is suggested by Mahadeo.

  • Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at
    RE: How to get Account from Contact with Javascript using parentcustomerid

    Hi..

    You dont need to retrieve account information, if that field is on Form.

    you can use

    var accountLookup = formContext.getControl("parentcustomerid").getAttribute().getValue();

    var acountName = accountLookup[0].name;

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