web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to manage consent for SMS in real time marketing?

(0) ShareShare
ReportReport
Posted on by 133

Hi,

We would like to test the SMS sending functionality using the real-time marketing.

According to this link, the loading consent button relates to emails only : 

https://docs.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-email-text-consent#loading-consent-from-contacts

Is there any way that we can load consent for SMS for all contacts at once?

Does anyone have experience with this?

Thank you for your help!

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi xhj45,

    The OOB way is to import the excel, and you need download the contacts data first then create a new excel to mapping field of consent table.

    You can also try use Power Automate to query all contacts, then create consent records based on whether they allow Phone or not.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Pallavi Phade Profile Picture

Pallavi Phade 101

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 66 Super User 2025 Season 2

#3
TAHER Mehdi Profile Picture

TAHER Mehdi 58

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans