Hello,
My client is on GP9 and using Project Accounting. Every now and then when they do a billing run in Project Accounting, and it is posted, out of a batch of say 5 invoices, there is at least one invoice that does not affect the customer and that also does not affect the GL.
This has happened at least 4 times in a space of 6 months.
There is an article on Partnersource as to how to fix this. The article numbe is 858394 and the heading is
How to correct a billing transaction that posted in Project Accounting but not in Receivables Management or in General Ledger
I have no problem fixing this. My question is, does anyone know why this happens and / or what would cause this to happen and is there a way to avoid this happening in the future?
Regards,
Jay
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