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Small and medium business | Business Central, N...
Answered

Email outbox failed

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Posted on by 40

hello, the approver never received notification via his email  

when i check the reason; i find there are lots of entries with failed statut on Email outbox 

messge is : "impossible to authorise identification on server smtp.office365.com"

the account used to send email is the service account which works correctly ( notifications for other workflows are sent correctly )

can somebody tell me how i can fix this issue ? 

Approval-WF2.png

I have the same question (0)
  • Suggested answer
    Nitin Verma Profile Picture
    21,812 Moderator on at

    Hi,

    There is something missing with the permission side, please refer the below link for ref.

    answers.microsoft.com/.../4e2dcfc4-2626-4c3b-a945-9ff1b3404539

    wordpress.org/.../

  • Verified answer
    lj1108 Profile Picture
    40 on at

    thanks for your answer; the reason was found and corrected

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