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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Is there anyway to inc...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Is there anyway to increase the size of default "Duplicate Detection Rule Window"

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Posted on by Kamalesh82 50

having duplicate detection rule enabled, when there is multiple duplicates found, result set window is coming in very small size and only single record is being seen

pastedimage1582417002984v1.png

Is there any way we can modify existing page ? when tried with out of the box html modify (unsupported way) it seems Microsoft is building the view dynamically thus not able to modify the style beforehand

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  • Suggested answer
    rthompson Profile Picture
    rthompson 1,532 on at

    This is standard.  You will have to put in a support request to see if MS can add this enhancement.

  • Suggested answer
    Pawar Pravin Profile Picture
    Pawar Pravin 5,237 on at

    Hi Kamalesh82,

    As per my information there is no any possible way to expand view.

  • LuHao Profile Picture
    LuHao 40,892 on at

    Hi partner,

    Please refer to https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/376624/view-in-the-duplicate-detection-popup

    So changing the duplicate detection rule is the only way to modify the columns of the duplicate detection view.

    My recommendation is to hold down the keyboard's Ctrl key while clicking on the record in the duplicate detection view, which opens in a new browser tab instead of jumping to the current page, so you can see the details of the duplicate record.

  • Kamalesh82 Profile Picture
    Kamalesh82 50 on at

    Thanks for reply. However, it will not solve the issue as our Moto is to view all the duplicate results in the grid. using CTRL is opening a particular matching in a different tab.. It seems we have no option here other than to accept the default look and feel of this

  • Suggested answer
    rthompson Profile Picture
    rthompson 1,532 on at

    This is standard.  You will have to put in a support request to see if MS can add this enhancement.

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