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Microsoft Dynamics CRM (Archived)

Clickable Entity URL with Email workflow

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Posted on by 4,130

I am trying to send email through the wokflow which will include the url from the custom certain entity, when a user receive the email and click on the url, it hsould take them to crm form for that entity

for the above purpose:

I have created a new atribute to hold the whole entity url including the refrence to Object ID

I save it url value onSave event  click

Now when i added the URL field to the workflow email, the email goes through but the url is not clickable from the Outlook

i know it must be something little that i may be missing, but not sure what.

Thanks,

Alaa

 

 

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  • Suggested answer
    alf Profile Picture
    17,915 on at

    Hi Alaa,

    If this is crm 4 on premises, you can do this via this crm 4 accelerator:

    crmaccelerators.codeplex.com/.../26691

  • Liz CRM Profile Picture
    225 on at

    Hi Alaa,

    It sounds like Outlook is not recognizing your URL, so it may not be formatted properly.

    How are you assembling your URL? Does it look something like this?

    "http://crm/sfa/accts/edit.aspx?id=" + crmForm.ObjectId

    (Note- if you view the sent workflow email activity in MS CRM it will not have a clickable link.)

    Liz

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