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Problem with adding Products to the Shopifyshop

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Posted on by IO-04020741-0

Hi,

I have a problem adding new products to the Shopify shop. When I try to add a new product using the "Add Article" function, I get an error message that says:

"Sales Header is not available. Identifying fields and values: Document Type = 'Quote', No. = 'B2C'."

Does anyone know why this error keeps appearing and how I can fix it?

Thanks in advance for any help! :)

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Dynamics 365 Business Central migration

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BR-24120642-0 80 on at

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Problem with adding Products to the Shopifyshop

Hi,

Where is this Add Article function you are using? I am not familiar with it as part of the Business Central-Shopify integration.

As far as resolving the error, it is saying that for whatever reason, it expects there to be a Sales Quote document with Document No. = "B2C "in Business Central in order for that function to complete. So, I would try creating that document, then running the function again to see if you get a different result.

Hope that helps.

Benito

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YUN ZHU 93,592 Super User 2025 Season 2 on at

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Problem with adding Products to the Shopifyshop

Hi, hope the following helps.

https://learn.microsoft.com/en-us/dynamics365/business-central/shopify/troubleshoot?wt.mc_id=DX-MVP-5004336#error-the-sales-header-does-not-exist-identification-fields-and-values-document-typequotenoyour-shopify-store

Thanks.

ZHU

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