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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Close Opportunities do...
Microsoft Dynamics CRM (Archived)

Close Opportunities doesn't cancel the invoices

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Posted on by Community Member

HI 

I've this case in CRM 2013 on premise

When we close opportunity as LOST whatever we choose in status reason , none of them is taken from the invoices, so still they become active.

Please can you help me.

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  • Community Member Profile Picture
    Community Member on at

    HI Guido

    Yes you've right bu we are not using the Orders( :)) , so we directly generate invoice for each opportunity.

  • Community Member Profile Picture
    Community Member on at

    Hi Guido thank you for your time

    Did you have such cases before in your experience, we can't download log file in from plugin profiler

    I've posted this here

    community.dynamics.com/.../164294

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