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Error while accessing workspace

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Posted on by 6,603

Hello:

I just came across this issue when accessing a workspace on F&O. Initially a popup indicates "menu item with name... could not be opened", and the action center message shows "The length of the filter value exceeds the limit." I've checked our code repository; all indication shows we have all the necessary components defined. And I should mention this workspace was working, and we just pushed code, but none of that code impacted any of the workspace objects. Hoping someone has come across this issue and can shed some light. Thank you!

  • AR-24091011-0 Profile Picture
    13 on at
    Error while accessing workspace
    Hey I am facing the same issue on Master Planning Workspace, did you find where the problem was? and did you find any workaround?
     
  • Sangram Shinde Profile Picture
    2,094 on at
    RE: Error while accessing workspace

    Just a thought - You may also get this message when you are trying to open a workspace with power bi file embedded with it(Due to some pbix file publishing issue). We got this issue in tier 2 environment and support ticket with MS helped resolving it.

    Just check it your workspace has same case of power bi file.

  • Juke Profile Picture
    7 on at
    RE: Error while accessing workspace

    Hi,

    We ran into the same issue for the Invoicing workspace. 

    There seems to be a hard limit for the length of these filter values of 20 characters.

    We have extended the VendAccount datatype to 30 characters in our model, and the SysFilterValueTypeFactory class does a check if the extended type length does not exceed that of the SysFilterItemValueString edt, which is 20.

    I think this can be resolved either by decreasing the edt length to 20 or creating an extension on SysFilterItemValueString Edt with the desired length.

    However i do not know if option 2 does more harm than good, i havent looked into this that far.

    Regards,

    Jouke

  • markmj Profile Picture
    584 on at
    RE: Error while accessing workspace

    Thanks for suggestion, but it didn't fix it

  • Deepak Agarwal Profile Picture
    8,575 on at
    RE: Error while accessing workspace

    If its non production environment, Can you pl give a try to reset usages data for the user. Do not reset for all user, try it your user only.

  • André Arnaud de Calavon Profile Picture
    294,190 Super User 2025 Season 1 on at
    RE: Error while accessing workspace

    Hi Mark,

    Are there more error details in the action center? Did it work correctly before? If so, what got changed in between?

  • markmj Profile Picture
    584 on at
    RE: Error while accessing workspace
    [quote user="Komi Siabi"]

    Hello Mark, 

    Give us more details about the error. 

    What workspace are you trying to access ?

    [/quote]

    Master planning: the message says

    The menu item with name reqcreateplanworkspace could not be opened.

  • Komi Siabi Profile Picture
    12,837 Most Valuable Professional on at
    RE: Error while accessing workspace

    Hello Mark, 

    Give us more details about the error. 

    What workspace are you trying to access ?

  • markmj Profile Picture
    584 on at
    RE: Error while accessing workspace

    Did you ever figure this out. I have the same issue

  • André Arnaud de Calavon Profile Picture
    294,190 Super User 2025 Season 1 on at
    RE: Error while accessing workspace

    Hi Ichiban,

    Unfortunately, we can't help if we don't know the exact details of the customization. If this is a production environment, you can restore the database on another instance and start debugging if you can reproduce the issue.

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