Dynamics Unified Service Desk Import Failed Using package deployer

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Posted on by Naveen Dasari

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Dear Team,

I am getting below issue while using the USD package deployer 3.3 version.

Dynamics Unified Service Desk Import Failed
result:
code: 0
Description: 'Entity' metadata entity doesn't contain metadata attribute with Name = 'ismsteamsintegrationenabled'."

it's a new trail instance but i am facing this issue, can anyone help me on this?

Thanks

Naveen Dasari

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Dynamics365 Rocker 7,755 on at

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Try to re-install Unified service desk on your PC and link with your trial instance.
Odysseus 25 on at

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This seems to be a breaking change introduced in Dynamics 365 Online in the last week that is blocking the import of solutions - in my case one exported from 8.2.

Has anyone identified a workaround for this?
Odysseus 25 on at

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Naveen Dasari - this issue appears to have been resolved. The build version of my instance is still 9.0.2.2266 but today I can import the solution fine. Suggest you try again as it may be resolved for you as well.
PhuocLV 347 on at

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Our CI/CD fsil yesterday with the same error. But today the CI/CD run without error. Maybe Microsoft has a quick fixed this bug
Kjeld Poulsen 180 on at

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I am still facing the same issue, importing an on-premise solution 8.2 to online version 9.0.2.2266. Does anybody have a workaround for this.
Community Member on at

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I have the same issue, promotion from 8.2 on-premise to 9.0.2.2266 online is failing still.
Kjeld Poulsen 180 on at

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I raised an issue on login.onmicrosoft.com, and waited a day (aprox) I never got a response from the ticket I raised, however now the import is working again.
Community Member on at

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If you are in a tight spot you can edit the customization.xml to include the tag:

"<IsMSTeamsIntegrationEnabled>0</IsMSTeamsIntegrationEnabled>"

after: "<IsOneNoteIntegrationEnabled>1</IsOneNoteIntegrationEnabled> "

For each entity being imported.

And then retry the import.

Not ideal, but if you really need to promote to online it seems to work.
PhuocLV 347 on at

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Me too. Dont do anything and after 1 day it can import !
Jeroen Pasman on at

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I'm still experiencing this issue, we are not using USD though. Is there any fix for this besides changing the customization.xml?