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POS Allow Transaction for Insufficient Quantity

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Posted on by Community Member

Hi,

Our customer reported that they found items with negative quantity. Based on checking done, this causing by POS allow transaction for item with insufficient quantity. Below is the screenshot. In Transaction table, RecallID and RecallType fields show 0 (as i understand this is sales transaction)

May I know how this can happend and how to overcome? Thanks.

Besides, the configuration is like below:

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RE: POS Allow Transaction for Insufficient Quantity

Sorry to ask, but was the POS application closed and restarted after this setting was selected?
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RE: POS Allow Transaction for Insufficient Quantity

Uncheck the allow sale of Item when out of stock in the store operations manager/configuration/options/ Item Options.
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RE: POS Allow Transaction for Insufficient Quantity

Check if you have allowed back orders