web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

How would you make sales order for samples and no price?

(1) ShareShare
ReportReport
Posted on by 443
Hey all,
 
I've been testing how to post sales orders for sample items that were purchased and are currently in our inventory. In our previous system, these items were removed from inventory, and their costs were zeroed out. 
In Microsoft Dynamics 365 Business Central, I’ve found that some users suggest making these sample items non-inventory items. However, I'm unsure how to zero the cost effectively in Dynamics.
When giving out sample items, if I leave the price fields blank, they don't appear as outstanding sales orders. However, I'm concerned this might register as a loss of sorts.
Should I adjust these items, create a item named sample, and transfer the inventory as a way to keep track? If I sell them, there will still be a cost associated unless I adjust it. How can I handle this scenario properly in Dynamics 365 BC?
 
Thanks in advance.
I have the same question (0)
  • Valentin Castravet Profile Picture
    32,020 Super User 2026 Season 1 on at

    For items sold at regular price and also given as samples I would simply have 1 item card and:

    1. Create a $0 sales order for samples.

    2. The system will record:

      • $0 revenue in the G/L in the income statement

      • Actual item cost in COGS in the G/L in the income statement 
    Can you expand on not appearing as outstanding sales orders and registering a loss?
     
    You can also do your process with non-inventory items, but in the end the accounting entries will net to the same amount. When you transfer the item from a regular item to a non-inventory item, that's when the system would transfer the item cost to your inventory adjustment account in the G/L in the income statement. So regardless, the item's cost is posted to the G/L, its just a matter of when do you want to do it. 
     
  • RH Profile Picture
    443 on at
    When trying to enter $0 it won't post unless I leave the fields blank. Is this what you mean? 
  • Valentin Castravet Profile Picture
    32,020 Super User 2026 Season 1 on at
    You can put '0' or leave the field empty, either one works. 
     
  • Verified answer
    YUN ZHU Profile Picture
    98,400 Super User 2026 Season 1 on at
    Just a simple example
     
    Thanks
    ZHU
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,965 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,125 Super User 2026 Season 1

#3
Dhiren Nagar Profile Picture

Dhiren Nagar 961 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans