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Variable number of Allotments per Case

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Posted on by Community Member Microsoft Employee

Hi Everyone,

I am facing an issue in modifying the values of the Allotments Used and Allotments Remaining fields of the Contract Line item record. I want the Case entity to have a new custom field that contains the number of Allotments Used per Case (set by the user). So that we can have the ability to set a number of Allotments Used for a Single Case.

For Example,

If the number of Allotments Used is set to 0 in the Case record, No changes should be made to the related Contract Line item, and if the number of Allotments Used is set to X, X numbers of Allotments should be reduced and added from/to the Allotments Remaining and Allotments Used fields respectively when the Case is Resolved.

I tried to implement this by using plugin, but it seems that Contract Line record cannot be modified explicitly.

Is there any workaround or solution for this problem?

Thanks

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