Hello
We have a lot of custom items, whereby we utilise the write-in product style with almost every opportunity/quote.
Our issue is, when it's sent to PDF there is a big blank space where the product name would go.
In the example below I've added a write-in product called Reseller Discount
In an ideal world, we want to set the write-in product to have a specific name, such as Custom Product, or Custom Work, but are struggling to see if we can find any settings relating to the write-in product and how its set up.
Our current work around is to print each quote to Word, add the missing detail, and then save as a PDF, but this is a more long winded process, and the sales team aren't happy with the extra work.
Does anyone here have any ideas? Is this even possible?
