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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Anchor in email not wo...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Anchor in email not working

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Posted on by NGSD 91
Hello Partners,
 
The anchors (clickable links that direct the reader to a specific section) in my marketing emails arent working. 
 
It has worked in the past so I know how to correctly follow the process, but recently, it hasn't been working. 
 
Any workarounds or known bugs on this issue?
 
Thanks.
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  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    I did not encounter your problem in my testing.
    In my test, when I click on the Click to direct to section 2 link it directs me to Section 2.
     
    Checking the HTML of the email, the link text is contained in an a tag that points via href to the div tag where the anchor is located.
     
    Please check that the href value of the a tag your link is in is pointing to the correct anchor.
     
    Best Regards,
    Dengliang Li
     

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